Terms and Conditions

Receipt of these terms or written acceptance by Kitchen Angels' of the customers' order and deposit shall be deemed to constitute unqualified acceptance of these conditions.

Payment and Final Numbers

A non-refundable deposit of 10% is required upon confirmation of booking to secure the event date. Final Payment in full is required 6 weeks before the day of function. Payments are accepted through BACS or Cheques. Credit Card Payment incur 5% Charge. Prices stated on invoice are based on agreed minimum number of guests. No refunds will be made if this number is not met on the day. Should the number of guests rise before the event date, this can normally be accommodated for with 24 hours notification. Additional guests notified will be charged on an agreed per-head basis. If full written cancellation is received 45 days prior to the event date, only 20% of the deposit will be refunded to cover Kitchen Angels' administration charges. If cancellation is made 40 days or less prior to the event, any payments already been received is non-refundable.

Cancellations

We understand that under certain circumstances, client needs to cancel the booking. However, the ff terms apply for any cancellation made: If cancellation is made 40 days orless prior to the event, any payments already been received is non-refundable.


In the unlikely event of accidents or severe weather conditions resulting to inaccessible road to the client's venue or from the chef's abode (i.e road closures due to snow with no safe alternative), the arrangements will be moved to the closest day possible. This only applies when conditions are so far beyond the control of Kitchen Angels.
All final details of the service to be provided by Kitchen Angels will be listed accordingly in the final invoice. If the client decides to make some last minute changes without formal agreement with Kitchen Angels, nor a compromise can be reached, Kitchen Angels reserve the right to cancel the booking and forfeit any payment that has already been received.

Breakages

Breakage Charge is at £1 per item.

Allergy Warning

It is the client's responsibility to inform Kitchen Angels of any allergy or special dietary conditions prior to the design of menu for the event.